Life is full of uncertainties and it is wise to prepare yourself for unfortunate events. One such way is to buy comprehensive car insurance. It is a vital tool in today’s fast-paced life to protect your prized possession, your car, against threats like natural disasters, theft, third-party liabilities, vandalism, etc.
You can also customise your policy with a range of add-on covers offered by Reliance General Insurance like roadside assistance cover, zero depreciation cover, engine protection cover and more for enhanced safety.
This write-up delves into how to use Reliance General Insurance’s roadside assistance cover, one of the most useful add-ons to ensure safety on the road. So, let us dive in!
What is Roadside Assistance?
Roadside assistance is an add-on cover you can avail of under a comprehensive car insurance policy. As the name suggests, this add-on allows you to seek immediate help from Reliance General Insurance, your chosen insurance provider, if your car breaks down or suffers a mechanical failure in the middle of a journey.
Whether a flat tyre, an empty fuel tank or a mechanical issue, roadside assistance insurance can be your saviour in difficult moments. It offers on-the-spot repair and other services to help you continue your journey without hindrances. So, what exactly is covered by roadside breakdown cover by Reliance General? Let us take a look:
Towing assistance: You can seek towing assistance if your car freezes due to a breakdown or accident and needs to be taken to the nearest garage for repair.
Battery jumpstart: A technician will be sent to start your car in case of battery issues.
Minor repairs: The company will send a mechanic or assist you over a call to repair the car if it breaks down due to minor issues.
Tyre punctures: A technician will be sent to change the tyre in case of a tyre puncture so that you can continue your journey smoothly.
Emergency fuel assistance: Fuel assistance will be sent if your car runs out of fuel in the middle of the road and there is no fuel station nearby.
Delivering backup key: We will arrange for pickup and delivery of the spare key if your car key does not work or you lose them.
Organising hotel accommodation: Emergency accommodation may be arranged if your car takes considerable time to be repaired due to a major breakdown far away from home.
Benefits of Roadside Assistance
Car roadside assistance can prove to be one of the most useful add-ons in comprehensive car insurance. Car journeys, especially the long ones, can be unpredictable. Here are a few benefits of having Reliance General insurance with roadside assistance:
Savings on money: Having roadside assistance can help you save money. Most services under this add-on are free, except for a few.
Safety: Roadside assistance acts as a crucial ally during a long journey. It provides immediate help during an emergency to ensure you are safe while on the road.
Peace of mind: A prominent benefit of roadside assistance is peace of mind. With roadside assistance, you can set out on a journey without worries. Whether it is a flat tyre, lost car keys, an empty tank or minor repairs, you can ensure 24*7 assistance from Reliance General Insurance.
How to Use Car Insurance with Roadside Assistance?
Using the benefits of roadside assistance with Reliance General Insurance is simple. While most insurance providers ask you to call a toll-free number, after which, help is sent to you, using
Reliance General Insurance roadside assistance is a lot easier.
All you need is to have our Reliance General Roadside Assistance mobile application, through which, you can get immediate help in case of an emergency. To use our app:
Open the application and select the problem you have encountered from the menu.
The app will discover your location using the GPS on your phone.
A text message will be sent to our call centre in case of a poor network or your inability to use data.
Our call centre representatives will assist you over the phone and take the required steps to rescue you!
Our Reliance General Roadside Assistance mobile app allows you to get help from us from anywhere in just 3 quick clicks!
Wrapping Up
Being stranded in the middle of a road while driving and unable to get help nearby can be frustrating. The roadside assistance breakdown cover is designed keeping in mind all unfortunate events that can occur on a long journey. It covers a range of emergencies like tyre punctures, empty fuel tanks, towing services, battery rundowns, etc.
However, roadside assistance is not available under third-party car insurance. You can buy it with standalone own-damage or
comprehensive car insurance at an additional cost.
Car insurance is an essential tool that protects you and your car against several risks. It makes you legally compliant and saves your hard-earned money in case of mishaps.
At Reliance General Insurance, you can buy third-party, standalone own-damage and comprehensive
car insurance based on your specific needs at affordable prices. Our extensive network of cashless garages allows you to avail yourself of cashless repair services anywhere in India.
Frequently Asked Questions
Can I buy roadside assistance with third-party car insurance?
No. Roadside assistance is available only with a standalone own-damage or a comprehensive car insurance policy.
Can I buy roadside car assistance only?
No. You cannot buy roadside car assistance only. It is an add-on cover available under comprehensive or standalone own-damage car insurance. You can buy this add-on at an additional cost and customise your car insurance policy.
What is not covered under roadside assistance?
Roadside assistance is provided only during emergencies when you do not have any other options. Furthermore, the add-on is not available in case of intoxicated driving or driving without a valid driver’s licence.
Is it mandatory to buy roadside assistance?
While it is not mandatory to buy roadside assistance, it is advisable to do so if you travel frequently to long distances.