Currently the video chat timings are 9:30am to 6:30pm from Monday to Saturday.
WhatsApp with us : +91 7666725324
Reach us at Toll Free: 1800 102 4088
Email us at rgicl.pmfby@relianceada.com
Write to us at (Correspondence Only) Reliance General Insurance Company Ltd, 5th floor,Chintamani avenue,Next to Virvani Industrial Estate, Off Western Express Highway,Goregaon East,Mumbai-400063
If you are not satisfied with the response you got, please email - Nodal Officer at rgicl.grievances@relianceada.com
If even this leaves you unsatisfied, please email - Head Grievances at rgicl.headgrievances@relianceada.com
If after having followed Step 1, 2 and 3 your issue remains unresolved, you may approach the Insurance Ombudsman for redressal.
Click here to get details on Insurance Ombudsman Offices
http://www.irda.gov.in/Defaulthome.aspx?page=h1