For claim assistance in the cyclone affected areas of the EAST, please click here. Similarly, for assistance with claim related queries in the flood affected areas of Kerala and Himachal Pradesh please click here. To get assistance with claims for flood affected regions of Telangana and Andhra Pradesh, please click here.
Self-Help
Contact us
Call +91 22 48903009(Paid)
WhatsApp us at 7400422200
Click here
Call Back
Call 022 4890 3009
Call 022 4890 3051
Login

Make the right decision!

Let's proceed

Prioritise your treatment and not the hospital bills - This is what Reliance Hospi Care insurance is designed for.

Whether you're planning surgery or an emergency hospital visit, Reliance Hospi Care Insurance covers your hefty expenses.

Get coverage for surgical procedures, doctor visits and ambulance charges. We offer extensive financial assistance to prevent your medical emergency from turning into a financial crisis.

150+
Surgeries Covered
140+
Daycare Procedures
Up to ₹10 Lakhs
Lump Sum Cash
100%#
Claims Settlement
Up to 30%
Discounts
Hospicare Health Insurance

Key Features of
Reliance Hospi Care Insurance

Key Features Details
Plan Type Individual Plan
Policy Period 1, 2 or 3 Years
Renewability Lifetime
Discounts Up to 30%
Sum Insured Up to ₹10 Lakhs
Waiting Period 90 Days*
100% Claims Settlement Both cashless and reimbursement claim options
Surgical Procedure Cash Up to 100% of Sum Insured
Hospital Daily Cash Up to 60 Days

Reliance Hospi Care
Sum Insured & Benefits

Sum Insured* ₹1 Lakh ₹2 Lakh ₹3 Lakh ₹4 Lakh ₹5 Lakh ₹10 Lakh
Surgical Procedure Cash (Up to 100%) ₹1,00,000 ₹2,00,000 ₹3,00,000 ₹4,00,000 ₹5,00,000 ₹10,00,000
Daily Hospital Cash ₹1,000 ₹2,000 ₹3,000 ₹4,000 ₹4,000 ₹4,000
Daily ICU Cash ₹2,000 ₹4,000 ₹6,000 ₹8,000 ₹8,000 ₹8,000
Day Care Treatment Cash ₹5,000 ₹10,000 ₹15,000 ₹20,000 ₹25,000 ₹50,000
Other Surgeries Cash ₹2,000 ₹4,000 ₹6,000 ₹8,000 ₹10,000 ₹20,000
Hospitalisation
Due to
Dengue/Malaria/Chikungunya
₹20,000 ₹20,000 ₹20,000 ₹20,000 ₹20,000 ₹20,000

Benefits of
Reliance Hospi Care Insurance

Surgical Procedure Cash (Up to 100% SI)

The Reliance Hospi Care insurance plan covers 150+ surgeries and over 140 day care procedures. With this plan, you can claim up to 100% of your insured sum for a covered medical event.

Daily Cash for ICU

We offer up to ₹8,000 daily cash if you are admitted to an ICU. This benefit is available for a maximum period of 15 days.

Hospital Daily Cash

Our Hospi care plan offers up to ₹4,000 daily cash payouts for hospitalisation due to illness and injuries. This benefit is available for a maximum of 60 days per policy year.

Other Surgeries Cash

The Reliance Hospi Care policy also covers non-listed surgeries arising due to accidents or illness during the policy term. For other surgeries, you can receive up to ₹20,000 as a lump sum.

Affordable Premiums

Enjoy pocket-friendly premium costs starting from only ₹243 per month. This is to ensure your maximum financial protection and savings.

Up to 30% Discounts

Purchase Hospi Care policy online for 2 or 3 years and enjoy up to 20% discount on your premiums. We also offer an extra 10% discount if you have an existing Reliance health insurance policy.

What’s Covered Under
Reliance Hospi Care Insurance?

  • Surgical procedure cash.
  • Hospital daily cash.
  • Daycare treatment cash.
  • Other surgeries cash.
  • Hospitalisation due to malaria, dengue and chikungunya.

What’s Not Covered Under
Reliance Hospi Care Insurance?

  • War, invasion, nuclear attacks or related injuries.
  • Intentional self-injuries or accidents, including suicide.
  • Injuries arising from illegal activities.
  • Injuries arising from intoxication of drugs/alcohol.
  • Any treatment availed outside of India.
  • Lifestyle and cosmetic surgeries.
  • Any non-necessary medical treatment.
  • Any injury/accident caused due to participation in dangerous sports.
  • Alternative treatments such as Ayurveda, Unani, etc.
  • Treatment at a medical facility which is not an authorised hospital.
  • Any claims made before completing the given waiting period.

Eligibility Criteria for
Reliance Hospi Care Insurance

Maximum Entry Age 65 Years
Minimum Entry Age 18 Years
Exit Age No maximum exit age.
Indian Resident This policy is available only for Indian residents.

Pre-Policy Checkup (PPC)
Criteria

If you are under 45 years of age, you can purchase our Hospi Care plan without worrying about a pre-policy checkup. It is required only for individuals over 45.

Here is the good news: We cover 100% of the cost of your pre-policy checkups. After your medical examination is complete, we will send out the reports if you accept the policy proposal.

Below is the PPC table with the sum insured consideration:

Age Up to ₹5 Lakhs (Sum Insured)​ Between ₹5 Lakhs to ₹10 Lakhs (Sum Insured)​
18-35 years Nil Nil
36-45 years Nil Nil​
46-50 years Nil (Category 3)
51-60 years (Category 3) (Category 5)
61-65 years (Category 5) (Category 5)​
Category 3: MER, CBC, FBS, HbA1c, Lipid profile, SGOT, SGPT, GGT, RUA, ECG, HBsAg, S. Creatinine
Category 5: MER, CBC, FBS, HbA1c, Lipid Profile, SGOT, SGPT, GGT, RUA, TMT, HBsAg, S. Creatinine

Test Abbreviations

MER: Medical Examination Report

CBC: Complete Blood Count

HbA1c: Glycosylated Haemoglobin

Lipid Profile: HDL, LDL, Serum Total Cholesterol, Serum Triglycerides, Sr. Total Cholesterol/HDL ratio

SGOT: Serum Glutamic Oxaloacetic Transaminase (also called AST – Aspartate Aminotransferase)

SGPT: Serum Glutamic Pyruvic Transaminase (also called ALT – Alanine Aminotransferase)

GGT: Gamma Glutamyle Transferase

RUA: Routine Urine Analysis

TMT: Exercise Electrocardiogram (Treadmill Test)

ECG: Resting ElectroCardiogram

2D Echo: 2D Echocardiogram with Color Doppler

HbsAg: Australia Antigen

HIV: HIV (I&II)

S Creatinine: Serum Creatinine

USG (Abdo & Pelvis): Ultrasound Sonography of Abdomen and Pelvis

PSA: Prostate Specific Antigen (for Males only)

PAP: Papanicolaou test (PAP Smear Test) – For females only

How to Buy
Reliance Hospi Care Insurance?

  • Step 1: Visit our website, go to “Health Insurance” > “Hospi Care Insurance,” and click “Let’s Proceed.”
  • Step 3: Select the desired sum insured, DoB, mobile number and email address and specify if you have a pre-existing disease. Click “Next”.
  • Step 4:Check the given quote and click “Take me Ahead”.
  • Step 5: Add applicable discounts, perform KYC verification and click “Next”.
  • Step 6: Enter the required details and make the premium payment online.

Documents Required to Purchase Reliance Hospi Care Insurance?

  • Age Proof (Aadhaar, Passport, Voter ID, Driving Licence, etc. )
  • Address Proof (PAN, ration card, utility bills, etc. )
  • ID proof
  • Medical Reports (for pre-existing diseases)

How to Renew
Reliance Hospi Care Insurance?

  • Step 1: Visit our homepage > Renewal > Renew Health Insurance.
  • Step 2: Input your mobile number and click “Send OTP.” If you don’t have a registered mobile number, Select “Policy Number,” enter the expiry date and click “Go.”
  • Step 3: Review your plan and make the necessary adjustments in coverage and the sum insured amount.
  • Step 4: Apply any no-claims bonus discount you may have earned.
  • Step 5: Make the premium payment.

Discounts Available Under
Reliance Hospi Care Insurance

Discount Type Discount (%)​ Details and Eligibility​
Prime Discount 10% It is available for repeat customers of Reliance General Insurance. You must have an existing Reliance health insurance policy to unlock this discount.
Buy Online Discount 10% It is available if you purchase the Reliance Hospi Care policy online directly from our website or Self-i mobile application.
Policy Tenure Discount 10% It is available if you purchase the Hospi Care policy for 2 or 3 years by making an upfront premium payment.

How to File a Claim Under Your
Reliance Hospi Care Insurance?

  • Step 1: If you need hospitalisation, inform our team immediately but not more than 7 days after admission.

    You can do this by calling us at +91-22-4890-3009. Alternatively, you can register your claim instantly via the Reliance Self-i application.

  • Step 2: Submit all the required documents not more than 45 days after undergoing a listed medical procedure.
  • Step 3: Once we receive all the documents and find no discrepancies, we will send a lump sum payout based on the policy terms within 30 days.

For Cashless Claims

If you want high-quality cashless treatment, RCARE will arrange for your cashless hospitalisation. With this facility, your expenses are settled directly at the selected network hospital.

Documents Required to Claim Reliance Hospi Care Policy

  • Duly filled and signed health claims form.
  • A copy of ID proof (PAN, Aadhaar, Passport, etc.)
  • Verified and attested medical reports from the hospital.
  • Diagnosis report of condition for which claim is being filed.
  • Legal heir certificate (in case of policyholder’s death).
  • Other specific documents requested by our claims department.

Things to Consider When Filing a Claim Under
Reliance Hospi Care Insurance

Understand Policy Coverage

Before raising a claim with your Hospi Care policy, go through your policy documents carefully. Make sure to learn about the exclusions of your plan to avoid any claim rejections.

Check Waiting Periods

Filing a claim before completing the given waiting period is another reason behind claim rejections. Hence, make sure that your waiting periods are complete for the event you are filing a claim for.

Timely Claim Intimation

Register your claim soon after being prescribed a covered surgery or hospitalisation. Any delay in intimation can complicate the claim settlement process.

Collect Necessary Documents

If you want to avail of cashless hospitalisation, make sure to get pre-authorisation from our claims department. For this, you need to provide specific documents and other details.

Get Pre-authorisation for Cashless Hospitalisation

If you want to avail of cashless hospitalisation, make sure to get pre-authorisation from our claims department. For this, you need to provide specific documents and other details.

Check Deductibles and Co-payments

If you have opted for deductibles and co-payments with your Hospi Care plan, be prepared for the out-of-pocket expenses before claiming the policy.

Frequently Asked Questions (FAQs)

  • Hospi Care insurance is a type of health insurance that offers a single or lump sum payout to cover the cost of hospitalisation for surgical and daycare procedures due to accidents or pre-specified illnesses.

  • Generally, a pre-policy checkup is mandatory only for individuals over 45. However, we cover 100% of the cost of the checkup to relieve your financial burden.

  • Reliance Hospi Care policy offers a lump sum payout towards pre-defined surgical hospitalisation and day care procedures.

    On the other hand, our standard health insurance plans cover your medical expenses resulting from unforeseen hospitalisation, in-patient and out-patient care, and so on.

  • You can transfer an existing health insurance policy to Reliance General Insurance at the time of its renewal.

    To do this, you need to submit a written request to your existing insurer at least 45 days before the renewal date.

    Here is the complete policy transfer process.

  • You can check the details of your insurance plans instantly using the Reliance Self-i app. To do so, use your registered mobile number or policy number.

    You can also learn about your policy by calling us at +91-22-4890-3009.

  • You can pay your premiums upfront or in monthly/annual installments. If you want to take advantage of discounted premiums, consider purchasing multi-year policies with a single premium

  • You can cancel your Hospi care policy anytime by submitting a written notice to us. If no claims have been made, we will refund the premiums as follows:

    • Up to 90 Days: 100% refund
    • Over 90 Days: Refund on a pro-rata basis.
  • Yes. You can buy a Reliance Hospi Care policy if you have a pre-existing disease. However, you have to serve a waiting period of 48 months (continuous coverage) before availing yourself of the coverage and benefits.

  • A lump sum cash benefit refers to a one-time payout we provide towards your hospitalisation expenses.

  • You must serve a standard waiting period of 90 days before availing of the benefits. In the case of pre-existing conditions, the waiting period is 48 months.

  • Under our Hospi Care plan, there is a 48-month waiting period for pre-existing diseases. You must have continuous coverage during this period to be eligible for coverage.

  • No. You can only modify your sum insured at the time of renewal. For detailed information, contact our claims department.

  • The Reliance Hospi Care policy only covers surgical and daycare procedures arising from accidents and pre-defined illnesses. The policy documents provide more details.

  • You can file your claims in person by visiting the nearest branch of Reliance General Insurance with the specified documents. Use our Branch Locator to find our nearest office.

  • If your Hospi Care claim is rejected for any reason, you can file an appeal through our Grievance Redressal system.

    • For cashless claims: You can file a claim with anyhealth insurance plan with an adequate sum insured.
    • For reimbursement claims: You can file a claim with any one policy. If the claim amount is higher than your sum insured limit, you can claim the remaining amount with another policy.
  • The reason for the rejection will be communicated to you after the claims process. If you find the reason unsatisfactory, you can appeal for the justification at the Grievance Redressal Cell. Read through the prospectus/policy wordings to know more.

Disclaimer:
Click here to read the policy wordings to know more about the exclusions of Hospi Care Insurance.
#Claim settlement Ratio: This is the overall claim settlement ratio for FY 2023-24 without claim outstanding at the start of the financial year as per public disclosure of Reliance General Insurance Co. Ltd.
T&C apply. For more details on risk factors, terms conditions, brochure, and exclusions, please read the policy wording carefully before concluding a sale. Details mentioned above are for Reliance Hospi Care Insurance (UIN:RELHLIP20027V012021).

  • Resend OTP

Thanks for the information. Our Customer Care will get back to you.

OK