See what our Customers have to Say about Us - Reliance General Insurance

Mithun Sheth

Asst Vice President – Projects, Zee Entertainment International Ltd.

My association with Reliance General Insurance has been for long since I purchased my car insurance. My insurance was about to expire, and I was travelling and happen to go on the Reliance General Insurance website, and it was as simple as few clicks and that was done. As a family man, we keep travelling a lot across the country with my kids, and having a cashless service at so many different locations always helps and gives me a feel that I have been taken care of if things go wrong. I have opted for zero debt insurance, it covers all my claims at the original value and not at the depreciated value.

Siddharth Kaul

Insurance professional

The issues I had have been addressed to my satisfaction.Mr.Manish Tiwari, your surveyor has done a good job.

Shama Gupta

Software Engineer

Impressed with the hassle free claim procedure. The process of getting the approval was quick after I submitted all the required documents. Was also satisfied with the settlement amount. Would recommend reliance general insurance to all.

Rajiv Jain

Sr Manager

When I compared coverages of Reliance Travel Insurance to other products, it was very good and it came at cheapest cost to me. With Reliance General, I have also taken some other insurances, so I was very confident that they will settle my claim in a timely fashion. I was surprised that Reliance travel policy covered me for pre-exisiting diseases too, as not many companies cover that.

Gautam Mahendru

Self Employed

I have a motor insurance policy with Reliance. Yesterday my car broke down and I made a call to Reliance and happy to say they were prompt to revert back. They arranged towing facility and dropped the vehicle at the desired service center. Thanks for the help. I appreciate your services.

Gajanan Shinde

Bank Cashier

I did the renewal of my car policy, Thanks to your team for support. I am happy with your service.

Rakhee

Business Women

I opted for Reliance HealthGain because it offered special plan for single woman and a discount on the annual premium, which worked for me. I had a couple of instances where i had to interact with their customer service department. Their approach is very professional and quite satisfactory. We got cashless settlement and approvals immediately. I know wherever I go, I am take care of.

Geetha

Salaried

Finally there is a website that works. Most of your competitors are inefficient on phone or have web site upkeep limitations.

Gautam Mahendru

Doctor

I have a motor insurance policy with Reliance. Yesterday my car broke down and I made a call to Reliance and happy to say they were prompt to revert back. They arranged towing facility and dropped the vehicle at the desired service center. Thanks for the help. I appreciate your services.

Debojyoti

Deputy Manager – Customer Service (Star Union Dai Chi Life Insurance)

Hi, I have insured my two wheeler insurance with, Reliance General Insurance Company. No documentation facility achi hai, kyunki user friendly hai, renew karna easy hai, couple of clicks and you are done.

Steven Kedari

Manager

I am buying an insurance for the very first time. Your online service came very handy. Thanks a lot!

Alhad C Sabadra

Software Engineer

Thank you for the quick reply which made me relax from my worry.May I add that this is what is expected from the biggest group in India if it really want to be not only global but better too.

Girish

Unversity Teacher

I renewed my policy in less than two minutes.

Jayshree Ashok Kamble

Salaried

I am the owner of Tata Safari Dicor bearing registration no MH02BM9612, my said vehicle has been stolen on 14/09/2014. I filed FIR with Oshiwara Police Station and lodged claim with Reliance General Insurance on same day and submitted papers on 15/09/2014. My claim got settled on 07/10/2014. I would appreciate prompt action taken by Mrs. R. Lakshmi, Mr. Sharat Parihar, Mr. Pravin Gaikwad and Mr. V. Tushar, in settling the claim.

Mohammad Owaidur Rahman

Karnataka State Police

Dear Sir/Madam,I had some issue from my sattlement cashless amount from Reliance and Manipal hospital,Bangalore, then i got Mr hari. kishore shekolla from Hyderabad office and he just resolve the issue immediately. i hope Mr hari continue to help us and please give him a upper promotion too.

Masilamani

Professor of university

Hi,Good support for my two wheeler renewal.

Supriya Singh

IT Chief Manager

Hey,Good service. Online process is beneficial for us.

Lata Suresh Deore

Salaried

the feedback given by yr representative was excellent and she assisted us in better way.

Lata Suresh Deore

Salaried

Hi,The feedback given by your representative was excellent and she assisted us in better way.

MADAN

Self Employed

Hi,I am glad reliance has started a chat service. Response was quick and perfect. I will give you a 5 star rating.

Dr. Arun Kanti Mandal

Doctor

I want to express my appreciation and satisfaction with Reliance Health team, especially Ms Jaeshela at Hyderabad office for her proactive customer focus, communication and support and Mr Jaydeep Dhamal at Vashi, Navi Mumbai office for his help and guidance during claim processing and settlement. I would also mention Ms Sakeena of Hyderabad office for her responsive action during the settlement process. It has been a good experience and I will be recommending my contacts in office and friend circle to buy Reliance health insurance.

Swapnil Sawant

Salaried

Was buying my brother-in-law's policy. It was a good experiance

Mehul Darji

IT (AI)

Excellent service. Have cleared all my doubts about my car insurance policy. Thanks Ms. Priyanka (219620)

Parikshit Gupta

Financial officer

Reliance chat service for customer support came really handy, I got my problem resolved within minutes. thank you

Jogesh M Shah

Computer Engineer

Very user friendly website , was very convenient to book policy online. The essence of the process is streamlined very nicely. Thank you for the good work.

Ganesh Hanchate on behalf of his mother Mrs. Rukmini Hanchate

Bhavini Rasiklal Mistry- Manager, Health Claims

Dear Team You are UNBELIEVABLE..! With fastest procedure, clear instructions, timely updates, prompt response, transparent communication, I would like to thank my insurance team for the support they lent me & my family during the entire process. God bless you all & wish you success!

Deepak Dalvi

Shravani Parvasthu - Executive, Health Claims

The excellent services provided by you when is highly appreciated. The response from your end has really been outstanding and appreciate the way the follow-up was done. Keep up the perfect task execution standard entrusted to you in all fields and the quality of the services provided extended by the company Very much impressed with the help extended.

Darshit Hemubhai Shah

Shravani Parvasthu - Executive, Health Claims

We are happy with the claim settlement services.Thanks a lot for your valuable support

Shoba Subrahmanyam

Bhavini Rasiklal Mistry- Manager, Health Claims

I would like to say that your staff has been extremely helpful and patient while handling the claim. It boosts the confidence of the clients.Staff like Bhavini are an asset to your organization.

Sudhakar Risbud

Senior Manager

“Namaskar,Thank you for the advice on the precautions to be taken after eye surgery. Thanks to Dr. Nita Shanbagh, eye surgeon also since she had taken our (patient and family members) class for the precautions to be taken on post-surgery, which fortunately matches 100% with the above guidelines. My wife Mrs.Sunita Sudhakar Risbud has been very serious from the day one in observing the instructions meticulously and she will continue it till 20th instant when next appointment is fixed with Dr. Nita Shanbagh. She is 65 years old and no day passes without half an hour walking. However, she has discontinued it from the day one of the operation as also she is not viewing TV and just listening. This she is taking extra care at least for six weeks because she says after six weeks she will have good vision”. We will definitely visit your site for articles on health and Wellness. My family joins me to say “Namaskar” and “thanks” to the RCare Health group for looking beyond for the benefit of policy holders.”

P.G.Manjrekar

Depty Manager

Thank you so much for the valuable information provided by your team regarding cataract eye surgery & precautions to be taken after surgery. Thanks once again for your cooperation.

Prakah Patel

Branch Manager

Thank for the Detail for the type Angina u have made me understand my sending email. After Discharge from the hospital I had been taking medicine regularly. Also following morning walk for 30 minutes. With green tea thereafter & diet food as told by doctor.

R. S. Kansal

General Manager (Insurance)

Thanks for sample Post advisory letter pertaining to my hospitalization. Its format is good and useful.

Hariharan

Insurance Agent

Thank you very much for the detailed mail on post surgery care for cataract, appreciate it.

Naveenjv

Student

Thanks for the valuable information. It would have helped us, if it would have received well in advance.

D.N.Tiwari

IT Engineer

I am thankful to your valuable support.

Dasanagesh

IT (AI)

Thank you very much gave valuable information

Dhaval Shah

Salaried

We are your valuable customer since last 9 years. Recently my mother was suffering from brain haemorrhage and we had to hospitalise her at a hospital in ahmedabad. Since the period of hospitalization Reliance has been with us. Your kind and humble staff gave us proper guidance about the claim processes.I am very much thankful to the staff who really guided us in right direction. I feel proud to be a member of Reliance family. Thank you very much

Niyati insurance

Salaried

We are working with you since 9 years with RELIANCE GENERAL INSURANCE, the service which we are getting from last two years with R CARE (in-house claims settlement since 2013) is the best we are getting from you. The Cashless and Reimbursement facility is day by day improving. Looking for the best of your services further too.

Ketan Insurance

Annapurna D

Greetings and happy new year to you ! We as an corporate agent are highly impressed and satisfied with the services provided by Reliance General Insurance in claim settlement for health. Hope we get the same service in future also to retain our relationship with you . The staff is very prompt and are extremely helpful in claim settlement process Many thanks and all the best.

Prairna Kumar

Bhavini Rasiklal Mistry

Thanks a lot for your prompt response and help. This means a lot to me at this time of stress. Really appreciate you and your company for the standard and speed of assistance. Thanks again.

Varghese Kunjumon

Associate Manager

Your claim settlement is acceptable to me. Please transfer the due amount to my a/c at your earliest possible. Thanks for your faster settlement. I appreciate for your effort and approach for the seĥlement of my claim. Thank you once again, I remain.

Chitra Subramanian

Network Engineer

I wish to thank your team for clarifying doubts and posting me developments during the period of settlement. I shall definitely recommend Reliance Insurance to my friends and relatives.

Prof. Adhir Das

Former Associate Professor

I express my heartfelt thanks to all the members for honoring a genuine claim and thereby justified my faith on honesty and reposing my faith on Reliance General Insurance. Thank You

Ramesh Chandra

IT Chief Manager

We are indeed thankful to you & the entire team of Reliance General Insurance, who have been dealing with our Medical Claim. The claim amount has been credited. Just for our information, I request you to please let us know the the claim amount passed in terms of USD. Once again we thank you all for all the support while we are out of our homeland.

Meera Tantry

Collage Teacher

Thank you very much and appreciate for your prompt reply and action. I received my money. I have told all my friends about Reliance Insurance and in May I may once again go to USA I will get my insurance done by Reliance Insurance only.

Guninder Sandhu

Bank C . T.O

Thank you for sharing the settlement details. I would like to appreciate how this claim was processed by your firm. Was not stressful at all. Thanks again.

Joyce Nisha Mahajan

Mechanical Engineer

Thank you for the settlement and for proving that I had made the right decision in opting for your company. I would especially like to thank Ms.Mayuri and Ms. Vaishali for always being so patient with me on the several occasions when I spoke to them. I hope that in the near future when I travel abroad I can count on your assistance in procuring travel insurance.

Praveen Kumar S

IT (AI)

It is nice to hear that my cashless amount has been approved. The self paid bills are send to you for the reimbursement which will reach you in two working days.I have shared all the bills which is spend for the insured person till now. Incase if i get any other bill from hospital i will let you know(But i hope so there will not be any more bills coming). Please let me know by sending some acknowledgement once your service provider pays all the invoices at Germany. The insured person has safely reached INDIA.Thanks Reliance and the team for your immediate response and approvals. Thanks Vaishali for your quick responses and sharing the information regarding my claim.

Sohail SYED

Chief Executive

Thank you again Vaishali. I truly appreciate your help and updates you have been providing on the status. You are STAR and am sure you will keep Shining!!

Karan Kwatra

Student

Thanks a lot for your immense support and prompt feedback. Its great to hear that Reliance will be taking care of the pending amount.

Ruchika Agarwal

Finance Manager

I would really like to thanks Reliance General Insaurance for taking immediate action and arranging some funds for me. It was great help for from your end.

Gosani Altaf

Civil Engineer

I am very thankful to both of you for all your help.To be very honest i was not expecting such fast service from any Insurance Company but you both really work hard to make it possible and i am very happy with your wonderful work and trust me the day i talk with you people and when i get first call back i was really impressed and from that day only i have been talking about you and Relience company to my family and friends and i am proud to tell that in our country we have such a great and very helpful Insurance company.Though it is your duty but the way you work and make me feel proud of Indias Reliance Insurance Company .I am really very thankful to you..God bless you and Relience Insurance Company.

Vishal

Student

I would like to reconnect with you as we are making a travel again to NY with a group of people and I am highly satisfied with the service of the travel insurance because you have helped us a lot and resolved all the issues very smoothly.So I would like to take the travel insurance once again with you and need to know the process about the same. We are traveling with my family and I hope the details are already with you, please let me know the cost of the same.

Mahesh Saga

Technical Officer

Thank you very much for making payment on the below claim last week. Here I would like to say a big thanks for everyone who involved in making approval for the claim, especially Ali, he was the key person to support us in all times when we get doubt about Reliance Insurance by asking forwards & backwards about the documents.He praise always the Reliance Insurance and support us to be confident till the end. He never missed call from us even though he was in holidays. I recommend Reliance as an insurer and Ali as a representative to anyone to go with. Also would like to appreciate all the team members ( Patricia, Mayuri, vaishali, kiran, andison, Chodhury, Kirtan, Fiona)for their excellence patience with customers while talking in hard situation. I truly impressed with your customer service and would like to contact you in future as well.

Arockia Baskaran

Professor of university

I would like to thank Anderson, Kirtan, Mythili, Fiona and everyone who worked on my request and helped. Really much appreciated.

Jagadish Yalakkayala

salaried professional

Hi Vaishali, I would like to express my heartfelt gratitude and a big thanks to the services provided by you and the entire team from Reliance general insurance in the hour of need.i really appreciate the trouble you guys took to get the things done.

Mrs. Shoba Subrahmanyam

Banking Manager

I am currently dealing with your company for a claim and would like to say that your staff, Vaishali B, has been extremely helpful and is very thorough in the way she explains. This gives clients confidence with Reliance. I had to write this today because she listened with patience and answered my queries very clearly. More staff like this lady would be a great asset to your organization.

Guninder

Banking Profession

Thank you for sharing the settlement details. I have received the said credit in my wife's account. I would like to appreciate how this claim was processed by your firm. Was not stressful at all.Thanks again.

Iswariya

Student

First and foremost I will like to thank you and your good company for all the help when it was needed the most . You both were highly patient and sympathetic to my situation . And the fact that you called asking for update every once and while made me feel like family . And ofcourse with the approval coming through it's a major relief to us . As a update of the situation , my mother's surgery went well and she is recovering good. We are waiting for the doctor to check on the progress and let us know on further course of action ( discharge).Once the discharge is confirmed. I will update accordingly .Thank you once more and I am glad I had reliance backup .

Rajeev Nair

Senior Manager

Want to tell my experience about my claim. The said claim was assigned to Mr. Pradeep Singh from your Jaipur Branch and I am really pleased with his overall handling of the claim. He has been responsive and proactive in terms of aligning the documentation for getting the claim registered and also patiently took me thru the entire process of claim handling with your esteemed organisation. All updates on my claim were timely provided to me thru phone and email. I must say that he is a valuable asset to RGICL and with this experience, I am sure to take RGICL as my insurance company for the next purchase of vehicle. Once again thanking Mr. Pradeep Singh for his overall support in claim closure.

Vasu Burli

Professor of university

It is to inform you that my father-in-law has been discharged home today and we havent paid any money. Really thank you for your team support at the moment when it was needed.

Hemamalini Chari

Company Voice Persident

Thanks a million for your efforts. This builds a trust in Reliance Insurance. I appreciate it.

Amit Gupta

IT Manager

We appreciate the quick disposal of my Medical Insurance Claim in a most professional manner without losing time. Your action is worth commending and fastest as compared to other companies. It is surprising to see customer service like yours in India. It is a great experience with you. Ms. Shilpa is also very cooperative & give very quick response over phone, e-mail as well as help us in holiday also over phone. We would like to put my deep appreciation for the excellent service rendered by her throughout the Health claim settlement process till date. Thank you very much for the fast response & quickly disposal of claims.

Anshuman Mitra

IT Chief Manager

I put on record my highest appreciation for Reliance General Insurance / Europ Assistance and Weizmann team for having our late mother’s insurance claim approved in a timely manner and standing by us in the times of grief. This will go a long way in further strengthening our relationship and our continued patronage to both the companies.

Furqan Ahmed

Software Engineer

Dear Madam Amrutha, I and my family members have been cash-less policyholders with Reliance Insurance for more than a decade. My wife was admitted to the hospital in Oct-2017. I really appreciate the prompt action and competent approach that you exhibited in the approval for admission as well as the settlement of my post-admission claim. This helps the company build a reputation of trust with its clients. I have personally recommended ten members of my society. People like you gain the confidence of your client to strengthen the relationship with Reliance Insurance Company. Your prompt action offers great relief in a precarious situation of your clients and their family.

Avinash Sengar

Student

Hi Ravi and Team, A big thank you for processing the claim. The process was simple and Quick. I will definitely apply for Reliance Insurance for all my future trips and will suggest the same to my peers. Again appreciating the same. Thanks A Million.

Suren Rao

Salaried

I thank you and your team for taking care of this claim. I appreciate you settling this in a timely manner. I also thank Ms Martin for her assistance in this matter.

Aditya

Bnaking Manager

We have received the cash. Thank you so much for everything. You are the best. Our sincere gratitude to you and to Reliance.

Mathew Eipe

Network Engineer

I have received two amounts pertaining to both the claims on 13/08/2018. Thank you very much for your cooperation in settlement of the claims.

RAM HARISH V

Student

Reliance is a good insurance company. BroBot was very helpful in fetching my policy details. it has saved my time and provided immediate response. I am very Happy and satisfied with the interaction with Brobot.

SUDEEP YADAV

Insurance professional

Overall Service of Reliance Is Good and the service given By Brobot Is commendable, it addressed my query and helped me register my endorsement request very smoothly.

Chetan

IT Chief Manager

Video connect Services provided by Reliance are excellent. Face To face communication provides a personal touch, it was easy to connect and saved my time.

PARAMJITSINGH THANDI

IT Engineer

Services provided by Reliance Chatbot are very Good. It has Saved my time and provided a quick response to my query. Within 72 Hours my request for Ownership transfer got processed. Very Good.

Dr Rakesh Bajaj

Professor of university

Services provided by Reliance are Good. Video Calling Experience Was smooth, It was easy to connect with video contact centre, video and Voice quality was good. Request has been taken regarding my claim. Happy with the overall experience with the video contact centre .

Varun ojha

Student

Video calling experience was good. It was easy to connect and navigate, the quality of interaction and video was also very good. Got a satisfactory response from the executive regarding my claim. The overall process was time saving, I am happy with the services of Reliance.

RAMBABU PANIDEPU

IT (AI)

BroBot Has Given me very good service. It understood my query well and took very less time to resolve too. I received my policy coft copy immediately.

SAURAVKANO

Salaried

Happy with services of Reliance General Insurance. Brobot has given me a good response. It was easy to connect with Brobot for my query, it saved time as there was no waiting. Even the response to my query was very quick. RGI is a good brand overall.

KRISHNAKANT KAJAL.

Self Employed

Good services provided by Reliance General Insurance. Happy with BroBot's response. During current time when customer care functioning is limited, Brobot helped with quick response to my query without any wait time. it was easy and convenient to interact with brobot. I was looking for my policy soft copy and brobot assisted me well.

Parag Dave

Financial officer

The service for brobot is excellent. I intimated brobot that I am looking for policy soft copy and bot shared me the link. I was able to download policy easily. I didn't have to wait in any queue for making call on customer care. Bot easily handled my query without taking any time. Navigation is easy and bot has provide me complete information. I received policy copy immediately on my email id.

Kumud Kumar singh

Salaried

Services of Reliance General Insurance are Best. It was easy to connect bot and there was no trouble. Regarding my claim brobot has assisted me very well. Claim processing is done very smoothly, my claim process was not stuck at any level. I am happy with your service and claim Settlement. I will definitely renew my policy with Reliance General Insurance.

Piraji Pawar

Software Engineer

Reliancebrobot is a brilliant application through which my time and query has been properly managed and I received quick response in regards to my soft copy and within a very short period of time the policy copy was also received.

Aashish Chaudhary

Bank Cashier

The experience with the mobile app was awesome it was very easy to download the application very easily by just entering the registered details I got logged in and since then it was very easy to track the claim status and apart from this your executives assisted me properly with my claim status and claim intimation procedure. In short reliance has provided a good service.

Mr. Chamarthy Mahesh

Salaried

Reliance General Insurance is one of the best insurance platforms available across the market. Reliance has the best application - Self-i Mobile app. It is easy to use and simple where i can search the information at any point. I'm very much happy with your service. Overall will give a rating of 5/5 .

Customer Testimonials

Mithun Sheth

Asst Vice President – Projects, Zee Entertainment International Ltd.

Siddharth Kaul

Insurance professional

Shama Gupta

Software Engineer

Rajiv Jain

Sr Manager

Gautam Mahendru

Self Employed

Gajanan Shinde

Bank Cashier

Rakhee

Business Women

Geetha

Salaried

Gautam Mahendru

Doctor

Debojyoti

Deputy Manager – Customer Service (Star Union Dai Chi Life Insurance)

Steven Kedari

Manager

Alhad C Sabadra

Software Engineer

Girish

Unversity Teacher

Jayshree Ashok Kamble

Salaried

Mohammad Owaidur Rahman

Karnataka State Police

Masilamani

Professor of university

Supriya Singh

IT Chief Manager

Lata Suresh Deore

Salaried

Lata Suresh Deore

Salaried

MADAN

Self Employed

Dr. Arun Kanti Mandal

Doctor

Swapnil Sawant

Salaried

Mehul Darji

IT (AI)

Parikshit Gupta

Financial officer

Jogesh M Shah​

Computer Engineer

Ganesh Hanchate on behalf of his mother Mrs. Rukmini Hanchate

Bhavini Rasiklal Mistry- Manager, Health Claims

Deepak Dalvi

Shravani Parvasthu - Executive, Health Claims

Darshit Hemubhai Shah

Shravani Parvasthu - Executive, Health Claims

Shoba Subrahmanyam

Bhavini Rasiklal Mistry- Manager, Health Claims

Sudhakar Risbud

Senior Manager

P.G.Manjrekar

Depty Manager

Prakah Patel

Branch Manager

R. S. Kansal

General Manager (Insurance)

Hariharan

Insurance Agent

Naveenjv

Student

D.N.Tiwari

IT Engineer

Dasanagesh

IT (AI)

Dhaval Shah

Salaried

Niyati insurance

Salaried

Ketan Insurance

Jogesh M Shah